Since it offers services across the country TAURON has many different client groups. It is difficult to respond to the individual expectations of over 5.4 million people; however, by observing the market and surveying consumer expectations TAURON has a wide range of exceptional products and services to satisfy the requirements of our various client groups.

TAURON companies responsible for electricity sales – TAURON Sprzedaż and TAURON Sprzedaż GZE – provide services to over 4.8 million individual clients and almost 392 thousand business clients. The second group includes large production companies, small and medium-sized enterprises, institutions and corporations. 60 of them are strategic (key) clients such as ArcelorMittal, KGHM Polska Miedź, TELE-FONIKA KABLE, Volkswagen Motor Polska, Górażdże Group and the Saint-Gobain Group.



Number of retail and business clients 2014
Sales Area Transmission and distribution
Retail clients 4 855 964 4 939 885
Business clients (including institutions) 391 831 478 015
TOTAL 5 247 795 5 417 900



More than 5.4 million clients are connected to our distribution grids. 478 thousand of them are business clients making TAURON Poland’s biggest distributor of electricity. It is the only distribution company to operate grids in difficult mountain areas. That is why the TAURON Group identifies so strongly with mountains as reflected by our long-term cooperation with the the Mountain Voluntary Emergency Service and our support for Alpine skiing.

2015 Number of inhabitants
Urban areas, including: 7 784 492
up to 100,000 inhabitants 3 855 056
over 100,000 inhabitants 3 929 436
Rural areas* 4 375 833
2015 Number of inhabitants
Urban areas
up to 100,000 inhabitants 3 855 056
over 100,000 inhabitants 3 929 436
up to 500 inhabitants 0
500 – 1000 inhabitants 0
over 1000 inhabitants 4 375 833

*The percentage of unserviced population was estimated based on the number of refusals to issue connection conditions. No such cases were recorded by TAURON Dystrybucja. Columns C14 and C15 contain a 0 since municipalities are areas based on the availability of data from the Central Statistical Office. There are no municipalities with a population below 1,000 inhabitants in the company’s operating area.

Our heat company sells heat. However, this activity has a more limited scale compared to electricity sales. The heating system of TAURON Ciepło provides service to clients in the Silesian Region and part of the Małopolska Region; it heats 10 thousand facilities and holds 3700 hubs with weather control. The heating network of TAURON Ciepło is 1100 km long. In 2015, 700 thousand inhabitants from the Silesia-Dąbrowa Górnicza region received network heat from TAURON.

Facilities supplied by TAURON Ciepło include:

  • residential buildings (housing cooperatives, housing communities, municipal housing resources, private buildings [multi-family])
  • offices and institutions (offices, schools, kindergartens, universities, hospitals, sports facilities, swimming pools)
  • service and industrial centres (commercial centres, industrial plants, hotels, office premises, small entrepreneurs)
  • other (parishes, associations).